Cookies Policy

About cookies

Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device. They allow the website to recognise your browser or device and remember certain information. Cookies can help a website function correctly, make it easier to use and provide information about how visitors interact with it.

Some cookies are placed directly by Ritzo Casino. Other cookies may be placed by service providers that support website hosting, security, analytics, payments, customer support, advertising or other online services. These third parties may process information collected through their technologies in accordance with their own privacy notices and legal obligations.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a cookie remains active can vary depending on its purpose and the settings of your browser or device.

Similar technologies

The term cookies in this policy may also include similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These tools can perform functions similar to cookies, including remembering preferences, measuring website use and helping to protect accounts and transactions.

How cookies may be used

Ritzo Casino may use cookies and similar technologies for several purposes. The technologies used on a particular page or service may depend on how you use the website, the device and browser you choose, and the features that are available at the time of your visit.

• To provide essential website functions, including page navigation, account access and secure sessions.
• To maintain the security and integrity of the website, detect suspicious activity and help prevent fraud, misuse or unauthorised access.
• To remember settings and choices, such as language, display preferences and consent selections.
• To support account, gaming, payment and customer service features where those features are available.
• To understand how visitors use the website, including which pages are viewed and whether links or features work as intended.
• To monitor website performance, identify technical errors and improve reliability, speed and usability.
• To provide relevant information about services, subject to applicable law and any choices or permissions that may apply.
• To measure the effectiveness of communications, campaigns or website content.
• To comply with legal, regulatory, security and responsible gambling requirements.

Cookies do not normally contain information such as your account password in readable form. However, information collected through cookies may be associated with other information held about you, such as account, device or usage information. Where this occurs, the information will be handled in accordance with the Privacy Policy and applicable privacy laws.

Types of cookies

Strictly necessary cookies

These cookies are needed for core website functions. They may enable secure login areas, remember active sessions, support navigation, maintain security controls and help deliver requested services. Because the website may not operate properly without them, they may not be removable through ordinary cookie preference tools. You may still be able to block them through your browser, but doing so may prevent parts of the website from working.

Functional cookies

Functional cookies help remember choices and improve your experience. They may be used to retain settings, support accessibility features, recognise returning browsers or provide services you have requested. If you decline these cookies, some preferences may not be remembered and certain features may be less convenient to use.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website is used. They may collect information such as pages visited, approximate location, browser type, device information, referral sources and interactions with website features. This information is generally used in an aggregated or pseudonymous form to improve content, performance and the user journey.

Advertising and measurement cookies

Where used and permitted, advertising or measurement technologies may help deliver information that is more relevant to your interests, limit repeated messages and measure the performance of promotional activity. These technologies may involve third-party providers. You may be able to manage this category through the website's cookie settings or your browser controls.

Third-party cookies

Third-party cookies are set by a provider other than the website you are visiting. They may support analytics, security, embedded content, payment processing, customer support or other functions. Ritzo Casino does not control every third-party technology. You should review the relevant provider's information to understand how it collects and uses data.

Your choices and browser controls

When available, you can use the cookie preference tool on the website to accept or reject non-essential categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. If you use a different browser, device or private browsing session, you may need to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies, and some provide options to block third-party cookies or alert you before a cookie is saved. Browser controls differ, so you should refer to the help information for your chosen browser or device.

1. Open your browser's privacy, security or settings menu.
2. Find the controls for cookies, site data or tracking protection.
3. Choose whether to allow, block, delete or restrict cookies.
4. Close and reopen the browser if required for the settings to take effect.

Blocking or deleting cookies may affect website performance and functionality. You may be signed out, lose saved preferences or be unable to use account, gaming, payment or security features correctly. Strictly necessary cookies may continue to operate where they are required to provide a service or meet a legal or security obligation.

Some mobile devices also provide controls for advertising identifiers, tracking permissions and app-based storage. These settings are managed by the device manufacturer or operating system provider and may differ from browser controls.

Privacy, updates and further information

Information collected through cookies may include an online identifier, IP address, browser and device details, approximate location, website activity and technical information. Depending on the circumstances, this information may be personal information under applicable Australian privacy law. Ritzo Casino will handle personal information in accordance with its Privacy Policy, applicable laws and relevant security obligations.

Cookie information may be processed or stored by Ritzo Casino, its related service providers or other parties that support the website. Where information is transferred or accessed across borders, appropriate measures may apply as required by law. The Privacy Policy provides further information about collection, use, disclosure, retention and access to personal information.

This policy may be updated from time to time to reflect changes to the website, the technologies used, legal requirements or operational practices. The updated version will apply from the date it is published, unless a different date is stated. You should review this page periodically for the latest information.

If you have questions about cookies, privacy or your available choices, please use the contact or support options made available on the Ritzo Casino website. Do not include unnecessary sensitive information in a general enquiry. For information about account safety, gambling controls or responsible gambling support, please refer to the relevant information provided on the website.

By continuing to use the website after reviewing this policy, you acknowledge the use of cookies and similar technologies as described here, subject to any choices available through the cookie preference tool, your browser and applicable law.